Where to Check Your Direct Booking Contact Analytics

Hello Softinn Extranet users! Would you like to know the Direct Booking Contact Analytics for your property? By tracking your property’s direct booking contact analytics, you will know how many clicks you received for each contact method from guests.

We have made this information available for you on the Softinn Extranet.

To check your Direct Contact Click Analytics, check out the video & article below:

Steps to Check Your Direct Booking Contact Analytics:


Follow the guidelines below:

Step 1 : Login to your Softinn Extranet account.

Step 2 : Select the right property.

Step 3 : Go to “Other Setup“.

Step 4 : Click on “Direct Booking Contact”.

Step 5 : Select the date range you want to track.

Step 6 : You can view the number of clicks for each direct contact method.

Steo 6 : You can find the Total Page Views for your direct Booking Engine too.

Step 8 : The analytics table on the right hand side of the screen shows you the click analytics by day.

Step 9 : You can scroll down the page to the contact mode section and update the details and methods based on your preferences.

  • You may turn the contact method on or off as you wish.

NOTE: Click analytics can only be tracked for the contact methods that you turned on.

Let’s check how many direct contact clicks you have received for your property on Softinn Extranet now 🙂

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