Hello Softinn Portal and Softinn PMS User!

Want your Front Desk staff to only handle specific reservation actions? Now you can assign specific access permissions through Softinn Portal to control exactly what they can do in PMS Reservation Page.

Check out the video & guidelines below to find out how to assign specific reservation access in Softinn Portal:

Steps to Assign Specific Reservation Access in Softinn Portal:

Follow the guidelines below: 

Step 1 : Log in to Softinn Portal

Step 2 : Select the correct property

Step 3 : Go to the “Users” tab and select “Manage Role“

Step 4 : Go to the specific role to edit, click on the “Action” button, and select “Edit Role”

Step 5 : On the left side, click “PMS”, then select “Access” from the dropdown

Step 6 : Under the “Reservation” tab’s “Others” section, tick “Check-In and Check-Out”, “Change Rate Plans”, and “Stay Modifications”

Step 7 : Once done, click on “Save”

**Note:

• Stay Modifications allows users to shorten stay, extend stay, and change the Check-In and Check-Out dates.
• Change Room allows users to change rooms on the Reservation page, and swap rooms in the PMS Calendar.

To verify this access:

Step 8 : Log in to Softinn PMS as Front Desk

Step 9 : Go to the “Reservation” page

Step 10 : Click on the “Option” action button

Step 11 : Users will be able to click on Shorten Stay, Extend Stay, Change Check-In or Check-Out Date to modify a reservation, and Change Rate Plans

Step 12 : Users can also perform check-in by clicking the “Check-In” button

Step 13 : Besides, all other actions are restricted

**Note: The same permissions applied in PMS Reservation will also apply to the PMS Calendar.

Hope this video helps on how to assign specific reservation access in Softinn Portal! 😉