How to Create a Private & Exclusive Offer Promo Campaign for Your Hotel Guests

Hello fellow Softinn Extranet users! Ever thinking of creating a private promotion that is exclusively for your VIP guests?

Check out this video to learn more about creating private offer promotions using Softinn Extranet.

Steps to Create a Private Offer Promotion on Extranet


Follow the guidelines below:

Step 1: Login to Softinn Extranet

Step 2: Select the right property.

Step 3: Click “MORE”.

Step 4: You go to the “Booking Engine” tab, and select “Promo Code“.

Step 5: Then, click on the “Create Promo Code” button to go to the Promotions Page.

Step 6: There’re 3 promotion type: Basic, Early Booker, and Last Minute.

Step 7: Select “Basic” Promotion Type.

Step 8: For the promo status, you can choose the status to be Active when you want to start running the promotion campaign.

Step 9: Do remember to update the status to Inactive when you want to stop the promotion campaign.

Step 10: Insert your promotion campaign name.

  • The name will be shown on the Softinn promo widget.

Step 11: Then, insert the quantity and the description of the promotion campaign for your own hotel record.

Step 12: Click “Continue“.

Step 13: You may insert the value of the promo code. 

  • It can be in percentage or flat rate.

Step 14: Next, you may insert the value of the promo code.

  • Kindly take note that special characters and spacing are not allowed.

Step 15: On the Promotion Valid Date section, you can set the booking period that guests are allowed to book to be entitled to this promotion campaign.

  • You will be able to define if the promo code can be applied to only certain days in the week and Public Holidays.
  • Besides, you may set if this promo code can be applied on discounted rates too.

Step 16: Next, you can set the Checkin Date section, this means when is the eligible checkin period that is entitled to this promotion campaign.

Step 17: Then, set the cancellation policy that is applicable to this promo code and click “Continue“.

  • If you want to setup the cancellation policy, you can go to the Cancellation Policy page.
  • You may further define the setting for your promo code under “Advance Setting”, if needed.

Step 18: Then, you may set this promo code for private use only.

Step 19: You may define if this promocode can be applied separately to each room night and generate unique codes, needed.

Note : You can click on the tooltips icon to find out more information about the settings.

Step 20: Then, click “Continue“.

Step 21: Here, you may set which room type this promo code can be applied to.

Step 22: Click “Continue” again to view the summary.

Step 23: Once done, you can click on the “Submit” button to save this promo code.

Step 24: You may view the details of this promotion that you have created.

  • Click on the “Used Codes” tab to view the reservations that have used the promo code.
  • You may also view the “Unique Codes” tab to view the list of unique codes generated with the status.

Step 25: Click on the “Option” Icon and you may export the unique codes to Excel or PDF, if needed.

Let’s start using Softinn Promo Code system for your Hotel BE 🙂

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