Hello Softinn Extranet user! You are the top management/ Managing Director of the Hotel. You have the full access to Softinn Extranet. However, you would like to stop receiving booking email because you do not want it to spam your inbox.

In Softinn Extranet, you can change the setting to exclude yourself from receiving booking emails. 🙂

Check out the video & guidelines below to find out how to exclude the user from receiving booking emails in Softinn Extranet:

Steps to Exclude User from Receiving Booking Email :

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Follow the guidelines below:

Step 1 : Go to Softinn Extranet 

Step 2 : Select the right property

Step 3 : Click on ‘Property’ icon’ and select ‘Manage User’. You will be redirected to Softinn Account Portal.

Step 4 : Go to ‘Users’ tab.

Step 5 : Click ‘Manage Role‘.

Step 6 : Click ‘Add New Role‘

Step 7 : Insert Role name

Step 8 : Choose to Copy From Another Role.

• You can choose LodgeOwner

Step 9 : Once done, click ‘Save’.

Step 10 : Go to Extranet Access.

Step 11 : Under the Booking Module, untick ‘receive booking email copy’.

Step 12 : Click ‘Save Changes‘.

You will need to assign yourself as Top Management, so you’ll not receive booking email anymore. The rest of the Lodge Owner will still be receiving booking email.

Step 13 : Click “Edit“

Step 14 : Change your role as Top Management

Step 15 : Click “Save Changes“

If you need to add a specific role for specific tasks for your hotel, feel free to add a specific role in your Softinn Extranet. To find out more, click on this link: https://blog.mysoftinn.com/knowledge-base/manage-user-role-access-on-softinn-extranet/

Hope this helps you to exclude users from receiving booking emails! 🙂