Hello Softinn PMS Users!

Scenario: You need a real-time, bird’s-eye view of all physical rooms in your property to track housekeeping status, identify occupied rooms, process quick front-desk actions, or check availability for walk-in guests.

Steps to Navigate the Room Status :

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Phase 1: Navigating to the Room Status Page

• Option A: Log in to Softinn PMS, select the correct property, and click Rooms on the top navigation bar.
• Option B: Click Room Status under the Quick Actions section on the Dashboard page.

Phase 2: Understanding the Visual Indicators

1. Top Summary Tiles (Color-Coded Statuses)

Each tile displays the live count of rooms categorized by state, matching the color of the room cards below:

• White (Vacant): The room is clean, ready, and vacant.
• Light Blue (Arrival): A guest is scheduled to check into this room today.
• Dark Blue (In House): The room is occupied by a stayover guest.
• Yellow (Departure): The guest is scheduled to check out today.
• Cream (Housekeeping): The room is dirty and requires cleaning.
• Gray (Out of Order): The room is closed/blocked and unavailable for sale.

2. Status Dots (Detailed Room Indicators)

To see deeper operational details at a glance:

• Step 1: Turn on the Show Status Dots toggle at the top right of the page.
• Step 2: Small indicator dots will appear on individual room cards to flag specific states:
  • Dirty, Prep, or Cleaning
  • Same-day Check-In & Check-Out
  • Guest currently in room
  • Do Not Disturb (DND)

Phase 3: Filtering and Room Card Actions

1. Searching & Advanced Filtering

• Quick Search: Type a room number directly into the Search box.
• Page Controls: Use the Refresh icon to fetch live updates, or use the pagination arrows to navigate through room lists.
• Advanced Filter (e.g., Filtering by Room Type):
  1. Click Advanced Filter.
  2. Select your desired filter (e.g., set Room Type to Superior Room).
  3. Click Save to isolate and view only those specific rooms.

2. Managing Operations from a Room Card

Clicking any individual room card opens a quick-management panel on the right side of the screen displaying the following sections:

• Room Status: Quickly click Mark As Dirty or Mark As Clean to update the room’s cleaning state.
• Reservation Actions: Directly trigger front-desk tasks associated with that room:
  • Check In / Check Out
  • Guest Folio
  • Create New Reservation
  • View Upcoming Arrival
  • Go to Calendar(Note: Contextually unavailable actions for a specific room state will automatically be greyed out).
• Task Module Shortcuts: Add/complete housekeeping and maintenance tasks, or log lost-and-found items (redirects to the dedicated Task module).

Notes: Room card details dynamically change based on occupancy—vacant room cards show standard details, while occupied cards display the current guest’s name and folio number.

Hope this guide helps you easily monitor and manage room statuses in Softinn PMS!