How to do Channel Mapping and Room Mapping for Tourmind

Hello Softinn PMS user & Softinn Channel Manager subscriber!

After the setup the Room Type & Rate Plan completed, you can proceed with the Channel Mapping and Room Mapping in Softinn PMS.

Before you start to map Softinn Channel Manager to OTAs, please make sure that you have :

  1. Completed setup the Room Type and Rate Plan in Softinn PMS
  2. Completed your OTAs listing for your property

Softinn Channel Manager is connected to 100 over OTAs. Each of the mapping process will be different for each OTAs.

In this guide, we will show how you could proceed with the channel mapping to the Tourmind.

Check out the video & guidelines below to find out how to do Channel Mapping and Room Mapping for Tourmind in Softinn PMS :

Steps to do Channel Mapping on Softinn PMS:


Follow the guidelines below:

Step 1 : Go to Softinn PMS

Step 2 : Select the right property

Step 3 : Go to ‘Setup‘ & click ‘General

Step 4 : Click ‘Booking Source

You will see ‘Channel Mapping’ if you’re Softinn Channel Manager subscriber.

Map with Tourmind:


Follow the guidelines below:

Step 1 : Select ‘Tourmind

Step 2 : Click ‘+‘ icon

Step 3 : You may refer to the Mapping Guide by clicking the ‘Mapping Guide’ button

Step 4 : Reach out to your Tourmind Market Manager (whom the Hotel signed the contract with) and request to enable ‘Staah’ as channel manager

Step 5 : Your Tourmind Market Manager will revert to inform you about the connectivity status & provide the following details:

  1. Tera ID
  2. Mapping Code / Hotel Code

Note : 

  • Inform your Softinn Market Manager, so that we could liaise with Tourmind for the backend process

Step 6 : Go to  Softinn PMS to setup Channel Mapping and Room Mapping

Step 7 : Insert your Tourmind Channel Hotel ID

Step 8 : Select the Room type that you sell on Tourmind

Step 9 : Choose the Rate Pricing, Rate either Net or Sell, and put the status as Inactive until you have done with the room mapping.

Step 10 : Click ‘Save

Channel mapping with Tourmind is successfully done!

Step 11 : Next, you need to do Room Mapping, click ‘Map’

Step 12 : Select the rate plan that you sell on Tourmind

Step 13 : Select the PMS Rate Plan

  • Select the same rate plan with Tourmind account

Step 14 : Select the no. of guest

  • Make sure the info you update here is the same as Tourmind account

Step 15 : Select ‘Yes’ or ‘No’ for Fixed Min Stay

Step 16 : Click ‘Save

Room Mapping with Tourmind is successfully done!

Step 17 : Make sure the Price & Availability are pushed from PMS and reflected correctly in Tourmind Extranet

Important Notes:

  • Before you flush the information to Tourmind, change the status to ‘Active‘ first
  • After the status was turned to ‘Active‘, all the availability and rate plan in Softinn Channel Manager will be pushed to Tourmind
  • The information will be flushed to Traveloka within 2-3 minutes

Let’s start to do Channel Mapping & Room Mapping for Tourmind! 🙂

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