Hello Softinn PMS users! Scenario : Your hotel wants to change room rates for certain dates. To make sure the updated rates appear correctly on OTA platforms, the rates need to be updated in the PMS Inventory page. Check out this video to find out more on how to update rates […]
How to Update Rates for Guests Who Have Already Checked Out in Softinn PMS
Hello Softinn PMS users! Note : You can only update the rates for reservations with the status New, Arrival, Checked-in, or Departure. Scenario : A guest has checked out, but you later realize the room rate or taxes are incorrect. The reservation need to be reinstated in order to update the rate. […]
How to Modify Room Numbers for Existing Room Type in Softinn PMS
Hello Softinn PMS users! Scenario : Your hotel has a Presidential Suite with 12 room numbers in Softinn PMS. Due to renovation or maintenance, 1 room will be temporarily closed. To prevent overbooking and ensure correct availability on OTA, you need to reduce the room numbers for this existing room […]
