Hello Softinn PMS users! Note : You can only update the rates for reservations with the status New, Arrival, Checked-in, or Departure. Scenario : A guest has checked out, but you later realize the room rate or taxes are incorrect. The reservation need to be reinstated in order to update the rate. […]
How to Modify Room Numbers for Existing Room Type in Softinn PMS
Hello Softinn PMS users! Scenario : Your hotel has a Presidential Suite with 12 room numbers in Softinn PMS. Due to renovation or maintenance, 1 room will be temporarily closed. To prevent overbooking and ensure correct availability on OTA, you need to reduce the room numbers for this existing room […]