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Author Hanis Alisya

How to Update Rates for Guests Who Have Already Checked Out in Softinn PMS

  • Posted 04 May 2026
  • By Hanis Alisya

Hello Softinn PMS users! Note : You can only update the rates for reservations with the status New, Arrival, Checked-in, or Departure. Scenario : A guest has checked out, but you later realize the room rate or taxes are incorrect. The reservation need to be reinstated in order to update the rate. […]

How to Modify Room Numbers for Existing Room Type in Softinn PMS

  • Posted 04 May 2026
  • By Hanis Alisya

Hello Softinn PMS users! Scenario : Your hotel has a Presidential Suite with 12 room numbers in Softinn PMS. Due to renovation or maintenance, 1 room will be temporarily closed. To prevent overbooking and ensure correct availability on OTA, you need to reduce the room numbers for this existing room […]

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About Softinn

Softinn builds the next-generation hotel management system for boutique hotels in the Asia Pacific. To learn more, visit www.mySoftinn.com

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