Hello Softinn PMS user & Softinn Channel Manager subscriber! After the setup the Room Type & Rate Plan completed, you can proceed with the Channel Mapping and Room Mapping in Softinn PMS. Before you start to map Softinn Channel Manager to OTAs, please make sure that you have : Softinn Channel Manager is connected to […]
How to Handle the Payment Transaction in Guest Folio when Guest from OTA Made Booking Modification to Extend Stay
Hello Softinn PMS users! Let’s imagine that Jessica made a booking through Agoda for 1-night stay at your hotel on 11th September 2024. She has made the payment to Agoda too. A week later, she made a booking modification on Agoda to extend the stay by 1 night. The booking modification will […]
How to Handle the Payment Transaction in Guest Folio when Guest from OTA Made Booking Modification to Shorten Stay
Hello Softinn PMS users! Let’s imagine that Jessica made a booking through Agoda for a 3-night stay at your hotel on 11th September 2024. She has paid to Agoda too. A week later, she made a booking modification on Agoda to shorten her booking by 1 night. The booking modification will be […]
