Hello Softinn Property Operator user. Other than reservation, we believe you offer several others types of Product & Services to your guests. Check out this guide to learn how to setup Product & Services on Softinn PMS. To ensure the revenue received from Product & Services offered as well as […]
How to Create Profit Sharing Service Contract on Softinn PMS
Hello Softinn PMS user. Are you a Property Management Company that is managing multiple properties for the owner? If yes, you’ll need to do a different service contract agreement with each of the individual property owners. The purpose is to customize the Revenue and Expenses ratio between you and the […]
How to Setup General Settings on Softinn PMS
Hello Softinn PMS user! Before you start using PMS, let’s setup general settings for: (i) Your Check-in/Check-out time (ii) Your defined Weekend setting (iii) Your Sales & Service Tax (SST) ID, if any. Check out the video & guidelines below to find out how to setup general settings on Softinn […]
How to Setup & Add Maintenance Work Order on Softinn PMS
Hello Softinn PMS user! You can use Softinn PMS to create tasks for your maintenance workers through the Work Order feature on Softinn PMS. With Work Order, you can easily assign a maintenance task to a worker, monitor the repairing process, and even close a room for it. Check out […]
How to Setup for Siteminder Integration on Softinn PMS
Hello Softinn PMS user! You must be excited to know that Softinn PMS has integrated with Siteminder! With this, you can sync your inventory and rates between Softinn PMS to your channel manager and your OTAs accounts. Now, how to connect Siteminder and Softinn PMS together? Check out the video […]
How to Report and Manage Lost & Found on Softinn PMS
Hello Softinn PMS user! Have you had cases where your housekeeper found some lost items while doing housekeeping? Check out the video & guidelines below to find out how to manage and report for lost & found using Softinn PMS. Steps to Report and Manage for Lost & Found on […]
How to Setup Housekeeping & Invite Housekeeper to Softinn PMS
Hello Softinn PMS user! Using Softinn PMS you could manage housekeeping tasks for your rooms. Imagine you are a housekeeping manager of the hotel. One of your responsibilities is to assign the housekeeping tasks to the housekeepers to maintain the cleanliness of the hotel. In order to manage the tasks […]
How to Customise Payment Gateway Labels & Icons on Extranet
Hi fellow Subscribers! So you have already chosen to self-collect your booking payment using payment gateway? Great! But do you know that you are able to select your own payment gateway labels and icons that will appear to your guest on your payment page? Icons of credit cards like Mastercard […]
How to Cross-check Your Bank Account Details from Email
Hi fellow hoteliers, hotel and homestay owner! If you are newly signed-up to Softinn Extranet, you must have already set up your bank account details to Extranet. But how can you double-check if the bank account details inserted is correct, especially when the setup was not done by you? You […]
How to Group Your Properties on PMS
Hello, Softinn PMS users. Do you manage multiple properties of hotel or homestay? Managing each property reservation separately can be daunting especially when you have more than 2 properties. Managing them by group through Softinn PMS can help you to save more time and you can have a great big-picture […]
