Hello Softinn Task Users!

On Softinn Task, Technicians can report Lost & Found items to any area of the property directly from the Technician page.

Scenario: Imagine that a technician finds a wallet at the 5th Corridor, an area that isn’t tied to any specific room or maintenance task.

Let’s check out this video to find out how to add Lost & Found on the Technician page.

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Step 1: Log in to Softinn Task and select the correct property.

Step 2: Click on the ‘Technician’ tab.

Step 3: Click the three-dot button at the top right, then click ‘Add Lost and Found’.

Step 4: On the ‘Add Lost & Found’ pop-up, select the Location where the item was found, such as a room, corridor, or common area set up by the property.

Step 5: Going back to our scenario, select ‘5th Corridor’ as the Location.

Step 6: You can upload a photo of the item, up to 1 photo with a maximum file size of 4 MB.

Step 7: Under ‘Remark’, you can select a preset tag such as Key, Phone, or Wallet, or type in your own custom remark. You can also manually key-in remarks in the text box.

Step 8: Since the technician found a wallet, click on ‘Wallet’ to add it as a remark.

Step 9: Once done, click ‘Save’.

Hope this video helps you on how to add Lost & Found on the Technician page! 🙂