Hello Softinn Task user! On Softinn Task you can view your task report on the My Task Report page. Scenario: You want to check how many housekeeping tasks have been completed from 1st June 2026 to 30th June 2026. Check out the video and guidelines below to find out […]
Where to View Lost and Found Report in Softinn Task
Hello Softinn Task user! On Softinn Task you can view the Lost and Found report on the Reports page. Check out the video and guidelines below to find out how to view the Lost & Found report in Softinn Task Firstly, login to Softinn Task and select the correct property. […]
How to Start and End Cleaning A Housekeeping Task
Hello Softinn Task user! On Softinn Task you are able to record starting and ending time for each housekeeping task that you assigned to. Check out the video and guidelines below to find out how to start and end cleaning a housekeeping task in Softinn Task Firstly, login to Softinn […]
How to Report Lost & Found on Softinn Task
Hello Softinn Task user! On Softinn Task you can report Lost & Found items on the housekeeper task page. Scenario : The housekeeper found a wallet the guest left in the room after they checked out. Check out the video and guidelines below to find out how to report Lost […]
How To Add Remarks on Housekeeping Tasks
Hello Softinn Task user! On Softinn Task you are able to add remarks on housekeeping tasks. Scenario: Imagine that a guest requests an extra towel in the room, and the housekeeper wants to add a remark to the room’s task. Check out the video and guidelines below to find out […]
Overview of Task List Page
Hello Softinn Task user! On Softinn Task you are able to view and edit housekeeping tasks. Check out the video and guidelines below to find out how to navigate the Task List page in Softinn Task On the home page, you can view the housekeeper dashboard. It will show the […]
Understanding Permissions in Manage Roles
Hello Softinn user! You can now manage your staff’s access permissions by assigning the correct roles on Softinn Account Portal. Check out the video and guidelines below to find out what each permission does when managing roles on Softinn Account Portal Permissions in Manage Roles On the Manage Roles page, […]
How to Stop Sell On OTA using Softinn Channel Manager
Hello Softinn PMS users! Softinn Channel Manager is integrated with Softinn PMS, allowing OTA actions such as stop sell to be performed directly from the PMS. Scenario: Your hotel wants to temporarily stop sell rooms on OTA due to high walk-in demand. You can apply stop sells for selected dates, […]
How to Charge the Guest using the Pre-Authorized Payment?
Hello Softinn FATboy Users! Scenario : You want to charge your guest RM5 for smoking inside the room. Check out this video to find out more on how to charge the guest using the Pre-Authorization payment : Steps to Charge the Guest using the Pre-Authorized Payment Follow the step below […]
How to Perform Settlement Using FATboy Kiosk
Hello Softinn FATboy Users! Scenario : You want to manually trigger the credit card terminal settlement due to needs funds more quickly (e.g., for a holiday weekend or a specific payroll run) you might manually trigger a settlement before the scheduled automatic run to meet the bank’s daily processing deadline. […]
