Hello Softinn Task Users!

On Softinn Task, Technicians can report Lost & Found items directly from a maintenance task on the Technician page.

Scenario: Imagine that the technician finds a key left behind while fixing an issue in Room 308.

Let’s check out this video to find out how to report Lost & Found on a maintenance task in the Technician Page.

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Step 1: Log in to Softinn Task and select the correct property.

Step 2: Click on the ‘Technician’ tab.

Step 3: Select the specific maintenance task, click the ‘Action’ button, and then click ‘Report Lost & Found’.

Step 4: You can upload a photo of the item, up to 1 photo with a maximum file size of 4 MB.

Step 5: Under ‘Remark’, you can select a preset tag such as Key, Phone, or Wallet, or type in your own custom remark.

Step 6: Going back to our scenario, since the technician found a key, click on ‘Key’ to add it as a remark.

Step 7: Once done, click ‘Submit’ and the Lost & Found report will be saved to the front desk team’s view.

Hope this video helps you on how to report Lost & Found on a maintenance task in the Technician page! 🙂