Hello Softinn Task Users!

On Softinn Task, Technicians can add remarks to the maintenance tasks on the Technician page.

Scenario: Imagine that the technician arrives at Room 308 to fix an issue, but the part needed is out of stock, and they want to note this down.

Let’s check out this video to find out how to add remarks on maintenance tasks on the Technician page.

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Step 1: Log in to Softinn Task and select the correct property.

Step 2: Click on the ‘Technician’ tab.

Step 3: Select the desired maintenance task, click the ‘Action’ button, and click ‘Add Remark’.

Step 4: On the ‘Add Remark’ pop-up, you can choose from the preset remarks, such as ‘Waiting for spare parts’, ‘Issue requires follow-up’, or ‘Temporarily fixed, permanent solution needed’, or type in your own custom remark.

Step 5: Going back to our scenario, since the part is out of stock, click on ‘Waiting for spare parts’ to add it as a remark.

Step 6: Besides, you may also add a remark directly in the textbox.

Step 7: Once done, click ‘Submit’ and the remark will be saved to that maintenance task.

Step 8: To view previously saved remarks, click ‘Action’ and then ‘View Details’ on the maintenance task. All saved remarks will be displayed here.

Hope this video helps you on how to add remarks to maintenance tasks on the Technician page! 🙂