How to do Channel Mapping and Room Mapping for

Hello Softinn PMS user & Softinn Channel Manager subscriber!

After the setup the Room Type & Rate Plan completed, you can proceed with the Channel Mapping and Room Mapping in Softinn PMS.

Before you start to map Softinn Channel Manager to OTAs, please make sure that you have :

  1. Completed setup the Room Type and Rate Plan in Softinn PMS
  2. Completed your OTAs listing for your property

Softinn Channel Manager is connected to 40 over OTAs. Each of the mapping process will be different for each OTAs.

In this guide, we will show how you could proceed with the channel mapping to the

Check out the video & guidelines below to find out how to do Channel Mapping and Room Mapping for in Softinn PMS :

Steps to do Channel Mapping on Softinn PMS:

Follow the guidelines below:

Step 1 : Go to Softinn PMS

Step 2 : Select the right property

Step 3 : Go to ‘Setup‘ & click ‘General

Step 4 : Click ‘Booking Source

You will see ‘Channel Mapping’ if you’re Softinn Channel Manager subscriber.

Map with

Follow the guidelines below:

Step 1 : Select ‘Tiket

Step 2 : Click ‘+‘ icon

Step 3 : You may refer to the Mapping Guide by clicking the ‘Mapping Guide’ button

Step 4 : Email to your Hotel Market Manager (whom the Hotel signed the contract with) and request to enable ‘Staah’ as channel manager

  • At the moment, Softinn is leveraging the technical platform of in channel connectivity
  • Hence, when you contact your Hotel Market Manager in email, please mention ‘Staah’ as your connectivity partner
  • You’ll need to request Property ID and Hotel Key

Step 5 : Your Market Manager will revert in email to inform you about the connectivity status & provide the following details:

  1. Property ID
  2. Hotel Key

Note : Inform your Market Manager in Softinn once you receive the email replied from your Market Manager

Step 6 : Go to  Softinn PMS to setup Channel Mapping and Room Mapping

Step 7 : Insert your Channel Hotel ID

Step 8 : Insert API Key, XML Username & XML Password that you’ve received from your Market Manager

  • Note : XML Username & XML Password is your Extranet login username & password

Step 9 : Select the Room type that you sell on

Step 10 : Select the preferred currency

Step 11 : Select Rate either Net or Sell

Step 12 : Put the status ‘Inactive’ until you’ve done the room mapping

Step 13 : Insert Markdown Tax Percentage

Step 14 : Click ‘Save

Channel mapping with is successfully done!

Step 15 : Next, you need to do Room Mapping, click ‘Map’

Step 16 : Select the rate plan that you sell on

Step 17 : Select the PMS Rate Plan

  • Select the same rate plan with account

Step 18 : Select the no. of guest

  • Make sure the info you update here is the same as account

Step 19 : Click ‘Save

Room Mapping with is successfully done!

Step 20 : Make sure the Price & Availability are pushed from PMS and reflected correctly in Extranet

Important Notes:

  • Before you flush the information to, change the status to ‘Active‘ first
  • After the status was turned to ‘Active‘, all the availability and rate plan in Softinn Channel Manager will be pushed to
  • The information will be flushed to within 2-3 minutes

Let’s start to do Channel Mapping & Room Mapping for! 🙂

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