How to Leave Important Notes to Guest on Softinn Extranet

Hello Softinn Extranet user! You have some important information you would like to deliver to your guest when they make a booking but you didn’t have any ideas where to include it. Don’t worry about it.

In Softinn Extranet, you can add important notes to the guest to let them know the important information of the selected room types.

After you have added the important notes, the guest is able to view it when they select the particular room on the booking page. On top of it, they also will be able to view the important notes after their booking is confirmed.

Check out the video & guidelines below to find out how to leave an important notes to guest in Softinn Extranet :

Steps to Leave An Important Notes to Guest in Softinn Extranet:


Follow the guidelines below:

Step 1 : Go to Softinn Extranet 

Step 2 : Select the right property

Step 3 : Click ‘MORE

Step 4: Click ‘Manage Room

  • You can filter the Room Status 

Step 5 : Choose the room type that you want to add important notes, click ‘Edit’ button

Step 6 : Insert the Important Notes in The Column of ‘Important Notes for Guest

Step 7 : Click ‘Save Changes

Hope this can help you to add the important notes for guests in Softinn Extranet. Let’s start to add important notes on Softinn Extranet! 🙂

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