Hello Softinn PMS user!

By default, only Lodge Owner is given the access to send the payment request to the hotel guest, to view and edit the PMS payment gateway setup page.

As a hotel manager, you can grant access to your staff to:

• Send the payment request to the hotel guest, 
• Set Up and Edit the PMS payment gateway

Check out the video & guidelines below to find out about user access control to the PMS Payment Gateway feature :

Steps to Grant the Access to PMS Payment Gateway Feature:

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Follow the guidelines below:

Step 1 : Go to Softinn Extranet

Step 2 : Select the correct property

Step 3 : Click “More”.

Step 4 : Click on the “Manage User” and click on the “Manage Role” button

Step 5 : Select the role that you want to grant this access

Step 6 : On the PMS section, tick on the “Send Payment Request” to grant the user to send the online payment request to guest

Step 7 : On the PMS section, tick on the “View” or “Edit” on the “Payment Gateway” if you want to grant the user to set up / edit the PMS Payment Gateway

Hope this video helps you to understand more about user access to PMS Payment Gateway feature 🙂