Hello Softinn PMS user & Softinn Channel Manager subscriber!

After the setup the Room Type & Rate Plan completed, you can proceed with the Channel Mapping and Room Mapping in Softinn PMS.

Before you start to map Softinn Channel Manager to OTAs, please make sure that you have :

1. Completed setup the Room Type and Rate Plan in Softinn PMS
2. Completed your OTAs listing for your property

Softinn Channel Manager is connected to 40 over OTAs. Each of the mapping process will be different for each OTAs.

In this guide, we will show how you could proceed with the channel mapping to the Airbnb.

Check out the video & guidelines below to find out how to do Channel Mapping and Room Mapping for Airbnb in Softinn PMS :

Steps to do Channel Mapping on Softinn PMS:

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Follow the guidelines below:

Step 1 : Go to Softinn PMS

Step 2 : Select the right property

Step 3 : Go to ‘Setup‘ & click ‘General‘

Step 4 : Click ‘Booking Source‘

You will see ‘Channel Mapping’ if you’re Softinn Channel Manager subscriber.

Map with Airbnb:

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Follow the guidelines below:

Step 1 : Select ‘Airbnb‘

Step 2 : Click ‘Generate Cient ID‘

Step 3 : Click ‘Click to get Host Token Number connected with Airbnb‘

Step 4 : You will be redirected to Airbnb login page. Insert your Airbnb login ID & password

Step 5 : Copy the ‘Host Token Number‘ from Airbnb page

Step 6 : Go back to Softinn Channel Mapping page and paste the ‘Host Token Number’

Step 7 : Select the currency, it must be the same currency you set in Airbnb.

Step 8 : To do the Room Mapping for Airbnb, select the corresponding PMS Room Type Name & Rate Plan for each Airbnb Listing.

• Make sure you choose the same room type with Airbnb, otherwise, the channel mapping will not be successful

Step 9: Click on the “Map” button.

Step 10 : Fill in the Multiplier and/or surcharge to set rate multiplication factor for the room.

Step 11 : Select occupancy you wish to update the rates for.

Step 12 : Click ‘Save‘.

Step 13 : Double-check all the details before you click ‘Finish‘ button

• Please do not close the window while it’s loading.

Step 14 : Once it has finished loading, click ‘Close‘.

Channel Mapping and Room Mapping with Airbnb is successfully done!

Important Notes:

• After Room Mapping is successfully done, the availability and Rate Plan in Softinn PMS will be pushed to your Airbnb account.
• Make sure to turn on the ‘Bookable‘ toggle to start accepting bookings from Airbnb.
• The information will be flushed to Airbnb within 2-3 minutes.

Let’s start using Softinn Channel Manager today!