Hello Softinn PMS user. 

This video is ONLY relevant to Softinn PMS users who are also either a Channel Manager user or a Softinn Booking Engine user.

With the quick filter feature, you will be able to view the reservations without room assigned on the Reservation page.

A reservation without a room number auto-assigned to it usually happens because of overbooking issues.

Let’s check out this video to find out where to get the list of reservations that are without a room assigned :

Step to View the List of Reservations that are Without a Room Assigned :

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Follow the guidelines below:

Step 1 : Go to Softinn PMS

Step 2 : Select the correct property

Step 3 : Click on the “Reservation“

Step 4 : Click on the small dropdown “arrow” and select the “Without Rooms” option

• This filter will show you a list of reservations that are without the room assigned.

Step 5 : To assign the room for this reservation, click on the “Option” icon. and select “Change Room“.

• Then, you may proceed to assign a room number to this reservation OR assign it to another room type if it is really an overbooking case.

With this quick filter feature for reservations without a room assigned, you could easily spot the potential overbooking issue and solve it quickly. 🙂