How to Generate Invoice under Room Guest Name in Softinn PMS

Your hotel guest requests the receipt and invoice to be under the room guest’s name instead of the main contact name.

This request could be performed in Softinn PMS.

Steps to Generate Invoice under Room Guest Name in Softinn PMS:

Follow the guidelines below:

Step 1 : Login to Softinn PMS.

Step 2 : Select the correct property.

Step 3 : Go to Reservation Page.

Step 4 : Click on the ‘Option’ icon and choose ‘Update Room Guests’

Step 5 : Then, click on ‘Add Guest’ button

NOTE :

If the room guest has stayed at the hotel before, you can search for the guest’s name and select accordingly.
If the room guest is a new guest to the hotel, you can tick on ‘Add New Guest’ and key in the information

Step 6 : Fill in the guest information and click ‘Save Changes’ once done.

Step 7 : Then, proceed to check-out the guest.

Step 8 : Choose the ‘Edit & Check-Out’ button to edit the name on the invoice. Change the name to the room guest name.

Step 9 : Once done, click ‘Save Changes’.

Step 10 : Next, we can proceed to check out as usual.

The invoice has successfully been generated and it’s under guest name.

Hope this video helps you on how to generate invoices under the room guest name in Softinn PMS! 🙂