How to Report Lost & Found on Softinn Task

Hello Softinn Task user!

On Softinn Task you can report Lost & Found items on the housekeeper task page. 

Scenario The housekeeper found a wallet the guest left in the room after they checked out. 

Check out the video and guidelines below to find out how to report Lost & Found on Softinn Task


Step 1: Firstly, login to Softinn Task and select the correct property. 

Step 2: Go to ‘Housekeeper’ and ‘Task List’. 

Step 3: Go to the specific cleaning task and click on ‘Action Button’, then select ‘Report Lost and Found’.

Step 4: You can upload a photo of the ‘Lost and Found’ item here.

Step 5: To update remarks, You can choose from the preset remarks, or type your own custom remarks.

Step 6: Once done, click ‘Submit’ and it will be saved in the Lost & Found Report.

Hope this video helps you on how to report Lost & Found in the Softinn Task. 🙂 

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