Hello Softinn PMS user!
Check out this video to find out how to transfer folio balance to other folios in Softinn PMS 🙂
Transfer Folio Balance from Main Folio to Sub Folio :
Imagine that you have a guest that would like to separate the miscellaneous charges from the room charges in the guest folio.
Follow the guidelines below:
Step 1 : Login to Softinn PMS
Step 2 : Select the correct property
Step 3 : Click “Reservation” and click Guest Folio for the correct reservation
Step 4 : On the Guest Folio, click “Add Subfolio” button to split the miscellaneous charges from room charges
Step 5 : Go back to the Main folio and click “Move” button to move the miscellaneous charges to sub folio 01
Step 6 : On the Main Folio, you would see the folio balance has become negative amount. It means there is an extra balance in the Main Folio
Step 7 : You could transfer the balance in Main Folio to sub folio 01 by clicking “Transfer Balance” button.
- You could select the payment method & payment account within the payment transaction that happen in the Folio
Step 8 : On the subfolio 01, you could view the payment transferred balance from the Main folio
Transfer Folio Balance from Folio F01 to Folio F02 of a Group Reservation :
Imagine that you have a guest that has a group reservation for Villa Room and Deluxe Room. The guest has made an extra payment on Folio 01 and he would like to transfer the folio balance to Folio 02.
Step 1 : Login to Softinn PMS
Step 2 : Select the correct property
Step 3 : Click “Reservation” and click Guest Folio for the correct reservation
Step 4 : To transfer the folio balance of Folio F01 to Folio F02, on Folio F01, click “Transfer Balance” button
Step 5 : Insert the transfer amount, choose the payment method & payment account, Then, select Folio F02. Once done, click “Transfer Balance” button
- You could select the payment method & payment account within the payment transaction that happen in the Folio
Step 6 : Go to Folio F02 and you could view the payment received from the Transfer Balance from Folio F01
Step 7 : You could see how the payment was reflected on the Shift Summary Report after you have transferred the folio balance from Folio F01 to Folio F02
- On Shift Summary Report, you could view the payment has been split to Folio F01 and Folio F02
Step 8 : Let’s say the guest has changed his mind NOT to transfer the folio balance to Folio F02. You can void the Transfer performed by clicking on the “Void” button of the transferred folio transaction
Hope this video helps you to understand how to transfer folio balance between folios in Softinn PMS 🙂
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