Hello Softinn Hotel Kiosk user! Check out this video to find out how to setup MyKad Reader on Softinn Hotel Kiosk App (FATboy) 🙂 Steps to Setup MyKad Reader on Softinn Hotel Kiosk App (FATboy) : Follow the guidelines below: Step 1 : Open Softinn Hotel Kiosk App (FATboy) Step 2 […]
Getting Started Guide: Softinn Hotel Kiosk App (FATboy)
Hello Softinn PMS user and Softinn Hotel Kiosk user! Thank you for subscribing to Softinn PMS and Softinn Hotel Kiosk! 🙂 In Softinn Hotel Kiosk App (FATboy), you are able to connect your hotel hardware like room key encoder, MyKad reader, passport scanner, Vendfun vending machine, etc. We have compiled this 1-page Getting […]
How to Install Softinn Hotel Kiosk App (FATboy)
Hello Softinn PMS user and Softinn Hotel Kiosk user! Check out this video to find out how to download & install Softinn Hotel Kiosk App (FATboy) to your computer. Steps to Install Softinn Hotel Kiosk: Follow the guidelines below: Step 1 : Go to Softinn Hotel Kiosk App (FATboy) Step […]
Where to Setup Hotel Work Shifts in Softinn PMS
Hello Softinn PMS user! Let’s imagine your Hotel runs for 3 working shifts in a day which are : On Softinn PMS, you could setup shifts for your Hotel. Check out this video to find out where to setup hotel work shifts in Softinn PMS : Steps to Setup Work Shifts in Softinn […]
How Property Operators Send Monthly Payout Report to the Property Owner Automatically
Hello Softinn PMS user! As a BnB Management Company, your property owners would expect you to send him a payout report every month. It would be very tedious if you need to send the report manually to every property owner every month. With Sofinn PMS, we automatically generate the payout report for you. Best still, […]
How Hotel Reads Guest’s MyKad to Softinn PMS
Hello Softinn PMS user! Softinn PMS is now integrated with MyKad Reader. The integration with MyKad Reader would make hotel front desk officer’s work easier when recording the guest details into Hotel PMS. Beforehand, the hotel needs to download & install Softinn Hotel Kiosk App (FATboy) to the computer first. Click here to know […]
Where to View OTA Booking Payment Details in Softinn PMS
Hello Softinn PMS user! This video is for Softinn Channel Manager users. After you have mapped your OTAs with Softinn Channel Manager, you could obtain your OTAs’ guest credit card payment details through your Softinn PMS. Check out the video & guidelines below to find out where to view OTA booking in Softinn PMS : […]
What Hotel Should Know About Booking Confirmation Email Received from Softinn Booking Engine (BE)
Hello Softinn Extranet user! Your guest made a booking through Softinn Booking Engine (BE) and has confirmed with payment. You will receive a booking confirmation email from Softinn. Check out this video to learn what you need to know about a booking confirmation email received from Softinn : What Hotel Should […]
How Hotel Handle Booking Cancellation & Modification Request
In this Covid-19 pandemic, as a hotelier you might receive many booking cancellation requests from your guest. High refund will very likely affect your hotel cash flows. Question: What a hotel could do in handling booking cancellation request during the Covid-19 pandemic? Here’s one of the suggestions from Softinn: Instead […]
What is Room Rate Plan?
Hello Softinn PMS and Softinn Channel Manager users! Wonder what Rate Plan is & how you could strategize your Rate Plan to attract guests and ultimately get more bookings? A Rate Plan allows you to sell the same room in different ways. It is up to the type of strategies your […]
