Hello Softinn PMS user! You must be excited to know that Softinn PMS has integrated with Siteminder! With this, you can sync your inventory and rates between Softinn PMS to your channel manager and your OTAs accounts. Now, how to connect Siteminder and Softinn PMS together? Check out the video […]
How to Report and Manage Lost & Found on Softinn PMS
Hello Softinn PMS user! Have you had cases where your housekeeper found some lost items while doing housekeeping? Check out the video & guidelines below to find out how to manage and report for lost & found using Softinn PMS. Steps to Report and Manage for Lost & Found on […]
How to Setup Housekeeping & Invite Housekeeper to Softinn PMS
Hello Softinn PMS user! Using Softinn PMS you could manage housekeeping tasks for your rooms. Imagine you are a housekeeping manager of the hotel. One of your responsibilities is to assign the housekeeping tasks to the housekeepers to maintain the cleanliness of the hotel. In order to manage the tasks […]
How to Customise Payment Gateway Labels & Icons on Extranet
Hi fellow Subscribers! So you have already chosen to self-collect your booking payment using payment gateway? Great! But do you know that you are able to select your own payment gateway labels and icons that will appear to your guest on your payment page? Icons of credit cards like Mastercard […]
How to Cross-check Your Bank Account Details from Email
Hi fellow hoteliers, hotel and homestay owner! If you are newly signed-up to Softinn Extranet, you must have already set up your bank account details to Extranet. But how can you double-check if the bank account details inserted is correct, especially when the setup was not done by you? You […]
How to Group Your Properties on PMS
Hello, Softinn PMS users. Do you manage multiple properties of hotel or homestay? Managing each property reservation separately can be daunting especially when you have more than 2 properties. Managing them by group through Softinn PMS can help you to save more time and you can have a great big-picture […]
How to Setup Up-sell with Add-on Feature for your Hotel / Homestay
Hello Softinn Extranet user! Do your guests often ask if you offer complimentary or additional services to their room bookings? For example, car rentals, extra mattress,es or even breakfast. We can help your guests know about your additional services through Up-sell with Add-on feature. Check out the video & guidelines […]
How to Close & Open A Room for Maintenance and Cleaning in PMS
Hello Softinn PMS user, want to arrange maintenance and Cleaning for your rooms?Wonder how to close and open the room of your hotel or lodges for a specific date? Check out the video & guidelines below to find out how to close & open a room for maintenance and cleaning […]
Hotel Door Lock Intro and Reviews
Safety and security are one of the important factors in guest’s selection of a hotel. In addition to protecting customers’ safety, luggage, valuables and privacy, good sound insulation door can block outside interference and allow customers to spend the most comfortable holiday at the hotel Malaysia hoteliers normally follow local […]
Attracting Business Travelers To Your Property
Millennials, people who were born between 1981 and 1996 are now the largest segment in the workplace. Recognized as highly tech-savvy, millennials prefer things to be simplified and to have the world at their fingertips. They are also traveling for business more often than before, as reported in this study. […]