How to Update the Main Contact Details and Room Guests in Softinn PMS

Hello Softinn PMS users!

In Softinn PMS, Main Contact is the one who books a room, while Room Guest is the one who stay in the room. is the one who books a room

Check out the video & guidelines below to find out how to update the main contact details and room guests in the Reservation page in Softinn PMS

Steps to Update the Main Contact Details in Softinn PMS:


Follow the guidelines below:

Step 1 : Login to Softinn PMS.

Step 2 : Select the correct property.

Step 3 : Click Reservation to go to the reservation main page.

Step 4 : Find the reservation that you want to edit the main contact details.

Step 5 : Click “Option” menu icon. Then, click “Update Main Contact“.

Step 6 : To edit the details, click on the “Edit Maria Details” and update the details accordingly.

Step 7 : Once done, click on the “Assign Main Contact” button.

Steps to Update the Room Guests in Softinn PMS:


Follow the guidelines below:

Step 1 : Click “Option” menu icon. Then, click “Update Room Guest“.

Step 2 : Key in the number of pax staying in the room.

Step 3 : Click on the “Add Guest” button to add the room guest name.

Step 4 : Fill in the guests’ details including the main contact.

Step 5 : Click “Save” to save the changes.

Hope this video helps you on how to update the main contact details and room guests in Softinn PMS 🙂

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