Hello Softinn BE Users!

Scenario: Your property uses STAAH Max as its channel manager and Softinn as your direct booking engine. Mapping your room types and rate plans ensures that rates, availability, and stay restrictions flow seamlessly from STAAH Max to Softinn, while direct bookings are automatically pushed back to STAAH Max in real time.

Steps to Map Softinn BE with STAAH Max:

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Phase 1: Access Settings & Verify Connection

• Step 1: Log in to Softinn Extranet and select the correct property.
• Step 2: Click on Other Setup from the navigation bar and select Softinn BE x STAAH Max.
• Step 3: Check the connection status. If it displays “Disconnected”, please reach out to Softinn Support to enable the integration before proceeding.

Phase 2: Map Room Types & Rate Plans

• Step 4: Under the Room Type Mapping section, click on the Map Room Type button.
• Step 5: Select your Softinn Room Type from the dropdown, choose the corresponding STAAH Room Type, then click Save and confirm.
• Step 6: Verify that the mapped room type appears in the table with an Active status.
• Step 7: Scroll to the Rate Plan Mapping section and click on Map Rate Plan.
• Step 8: Select your Softinn Rate Plan, match it to the correct STAAH Rate Plan, then click Save and confirm.

Phase 3: Initial Inventory Sync

• Step 9: Click the Sync Inventory from STAAH button to fetch and apply the latest rates, availability, and stay restrictions (Minimum/Maximum Stay) from STAAH Max.
• Step 10: Once the sync completes, navigate to your Rate & Availability page in Softinn to verify that all synced details appear correctly.

Notes: While STAAH Max is actively connected, all rates and availability modifications must be made directly within STAAH Max. They will automatically sync over and update your Softinn Booking Engine.

Now your Softinn Booking Engine is connected with STAAH Max, and you are ready to receive direct bookings with fully synchronized rates and availability!