Where to View Activity Log Report on Softinn PMS

Hello Softinn PMS user! As a Hotel Manager / Supervisor, you may want to monitor your staff activities on your PMS.

In Softinn PMS, you could generate Activity Log Report and view ‘Who-Did-What-at-When’ in PMS.

Check out the video & guidelines below to find out where you can view the activity log report in Softinn PMS:

Steps to View Activity Log Report on PMS:

Follow the guidelines below:

Step 1 : Login to Softinn PMS

Step 2 : Select the correct property

Step 3 : Click on ‘REPORT’

Step 4 : Choose ‘Activity Log‘

Step 5 : Select a date range in the date box column (Eg. 1/8 to 31/8)

Step 6 : Select the Activity Log Type you want from the dropdown menu. You may select multiple Types (Eg. Reservation & Folio). Click ‘Apply‘

Step 7 : At the bottom right of the page, choose the number of results per page.

Step 8 : Then click “Refresh” icon.

Step 9 : You can view the Activity Log as per the ‘Types’ that you selected. You can also view activities done by different users to your PMS.

Step 10 : Text in green is refer to the specific Reservation No. or Folio No. You may click on it to view the reservation/guest folio details

Step 11 : You may click Action ‘i‘ icon button.

On this page, you would be able to view the activities done by your staffs
You’ll able to see the Activity Log type, user email details, the date and time for the activity
You’ll see what the user had done to the reservation
You’ll be able to view when your staff has proceeded to check-in the guest
You can view the Original Data and Edited Data. For example, Reservation Status has been changed from ‘Arrival’ to ‘Checked In’
You also can view what time your staff have checked-in the guest
You’ll able to see when your staff add or edit the payment on Guest Folio