Hello Softinn PMS user!

Guest Sign-In Form or Guest Confirmation Form contains guest and stay information, charges, payment and the terms & conditions that the guests need to follow during their stay in the hotel. It serves as an official document that proves the guest’s reservation and stay at the hotel.

In Softinn PMS, you could generate guest Sign-In Form directly from the system. Thus, you could save time without needed to fill in the Sign-In Form manually.

Check out the video & guidelines below to find out how to how to generate guest Sign-In Form in Softinn PMS :

Steps to Generate Guest Sign-In Form in Softinn PMS :

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Follow the guidelines below:

Step 1 : Login to Softinn PMS

Step 2 : Select the correct property

Step 3 : Click ‘Reservation‘.

Step 4 : Click ‘Option‘ menu icon.

Step 5 : Select ‘Print Sign-In Form’.

Step 6 : Choose the correct Sign-In Form template that your hotel has set up. Make sure to check all the details on Guest Information, Stay Information, Current Charges & Payment to ensure all the details are correct.

Step 7 :  Click “Generate” button to generate the Sign-In Form.

You could print the guest sign-in form to ensure that the hotel has accurate records of its guests for security, billing, and record-keeping purposes. Guests will need to sign on the sign-in form once they have confirmed the information is accurate and they agree to comply with the terms and conditions stated on the sign-in form.

Note :

1. Once the reservation status is ‘Check-out’, you’ll not be able to generate the Sign-In Form anymore
   • Sign-In Form will be grey out and is not clickable
2. However, Hotel Supervisor / Hotel Manager with the right access would be able to ‘reinstate’ the reservation and generate the Sign-In Form for that reservation again

Let’s start to generate guest Sign-In Form in Softinn PMS! 🙂