Hello Softinn PMS user! Every Reservation No. on Softinn PMS is unique. You can read what date and time a booking was made from Reservation No. Check out this video to learn how to read & interpret a Reservation No. in Softinn PMS : Steps to Read & Interpret a Reservation Number in […]
Search & Share Made Easy for Hotel – Softinn URL Service
Hello Softinn PMS users! On Softinn PMS, you can now share the page that you are currently viewing on Softinn PMS with other Softinn PMS users with the Softinn URL Service feature. Let’s check out this video to find out how Softinn URL Service works on Softinn PMS 🙂 Search & Share Made […]
Monitor Your Hotel Cash on Hand in Real Time in Softinn PMS
Hello Softinn PMS user! We made it easier for you to know how much cash on hand you are supposed to have in your hotel cash drawer. Let’s check out this video to learn where you could see your cash on hand in Softinn PMS at one glance : Steps to Monitor Your Hotel […]
How Hotel Check-Out Multiple Reservations in Softinn PMS
Hello Softinn PMS user! You would like to check-out multiple reservations at the same time due to multiple guests departing at the hotel at the same time. Check out the video & guidelines below to find out how to check-out multiple reservations in Softinn PMS : Steps to Check-Out Multiple Reservations in Softinn PMS: […]
How to do Channel Mapping and Room Mapping for Expedia
Hello Softinn PMS user & Softinn Channel Manager subscriber! After the setup the Room Type & Rate Plan completed, you can proceed with the Channel Mapping and Room Mapping in Softinn PMS. Before you start to map Softinn Channel Manager to OTAs, please make sure that you have : Completed setup the Room Type and […]
How to Generate Cash Voucher for Your Guest to be Used in the Next Booking
Hello Softinn Extranet user! Due to the Covid-19 second wave, your Hotel might experience a high booking cancellation request. Due to this incidence, you may need to refund the full booking amount to the guest. Instead of refund the full amount to the guest, your Hotel may consider provide a Cash […]
How to do Channel Mapping and Room Mapping for Tiket.com
Hello Softinn PMS user & Softinn Channel Manager subscriber! After the setup the Room Type & Rate Plan completed, you can proceed with the Channel Mapping and Room Mapping in Softinn PMS. Before you start to map Softinn Channel Manager to OTAs, please make sure that you have : Completed setup the Room Type […]
Where to Get the Past Invoices / Receipts Generated in Softinn PMS
Hello Softinn PMS user! You have generated an invoice to your guest (Thomas), but he requested you to send the invoice again to him because he lost the invoice. In Softinn PMS, you will be able to get a list of past invoices & receipts generated easily by using the Guest […]
What Hotel Should Do in PMS When Receiving Reservations from OTAs (For Booking Pay Over Counter)
Hello Softinn PMS user! Let’s imagine that you have received a new reservation from Agoda which the payment will be collected by the Hotel. Check out the video & guidelines below to find out what Hotel should do when receiving a reservation from OTAs for the payment collected by Hotel in Softinn PMS : Steps […]
Where to View Guest Ledger in Softinn PMS
Hello Softinn PMS users! Guest Ledger shows you a summary of all guests folios residing in your hotel on a specific date. Check out this video to find out where to view Guest Ledger in Softinn PMS : Steps to View Guest Ledger in Softinn PMS: Follow the guidelines below: Step 1 : Login to Softinn […]
