How to Exclude User from Receiving Booking Email

Hello Softinn Extranet user! You are the top management/ Managing Director of the Hotel. You have the full access to Softinn Extranet. However, you would like to stop receiving booking email because you do not want it to spam your inbox.

In Softinn Extranet, you can change the setting to exclude yourself from receiving booking emails. 🙂

Check out the video & guidelines below to find out how to exclude the user from receiving booking emails in Softinn Extranet:

Steps to Exclude User from Receiving Booking Email :

Follow the guidelines below:

Step 1 : Go to Softinn Extranet 

Step 2 : Select the right property

Step 3 : Click “More

Step 4 : Click “Manage User

Step 5 : Click “Manage Role

Step 6 : Click “Add Role

Step 7 : Insert Role name

Step 8 : Tick “Copy From Another Role“.

  • You can choose LodgeOwner

Step 9 : Click “Save Changes

Step 10 : Go to Top Management tab

Step 11 : Go to Booking tab, and untick “Receive Booking Email Copy

Step 12 : Click “Save Changes

You will need to assign yourself as Top Management, so you’ll not receive booking email anymore. The rest of the Lodge Owner will still be receiving booking email.

Step 13 : Click “Edit

Step 14 : Change your role as Top Management

Step 15 : Click “Save Changes

If you need to add a specific role for specific tasks for your hotel, feel free to add a specific role in your Softinn Extranet. To find out more, click on this link:

Hope this helps you to exclude the user from receiving a booking email in Softinn Extranet 🙂

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