Hello Softinn PMS user!

Check out this video to find out how to do the setup for Pre-Arrival Check-In in Softinn PMS:

Steps to Setup Pre-Arrival Check-In in Softinn PMS:

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Follow the guidelines below:

Step 1 : Go to Softinn PMS

Step 2 : Select the correct property

Step 3 : Click “OTHERS“, and click “SETUP“

Step 4 : Click “Design” and click “Pre-Arrival Check-In“

Step 5 : On the Reservation Pre-Arrival Check-In Service setup page, you could :

• Setup the no. of hours prior to the arrival of your guest for your guest to start doing a pre-arrival web check-in
• Setup the required documents your guest need to submit during the pre-arrival web check-in process

Step 6 : Once done, click “Save Changes“

NOTE: By Default, only Lodge Owner has the access to update the Pre-Arrival Check-In Setup.

Steps to Grant the Access to Pre-Arrival Check-In Setup:

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Follow the guidelines below:

Step 1 : Go to Softinn Extranet

Step 2 : Click “MORE” and click “Manage User“

Step 3 : Click “Manage Role” button

Step 4 : Go to PMS section and go to Pre-Arrival Check-In Design and tick to grant the access

Step 5 : Once done, click “Save Changes” button

Hope this video helps on how to do the setup for Pre-Arrival Check-In in Softinn PMS 🙂