Where to Check Your Direct Booking Contact Analytics

Hello Softinn Homestay Plan Subscribers, would you like to know your Direct Booking Contact Analytics for your property? By tracking your property’s direct booking contact analytics, you will know how many clicks you received for each contact method from guests.

We have made this information available for you on Softinn Extranet.

To check your homestay’s Direct Contact Click Analytics, check out the video & article guides below:

Steps to Check Your Direct Booking Contact Analytics:

Follow the guidelines below:

Step 1 : Login to your Softinn Extranet account

Step 2 : Select the right property

Step 3 : Click on “More

Step 4 : Click on “Direct Booking Contact

Step 5 : Select the date range you want to track

Step 6 : You will see the number of clicks received for each direct contact method and Book Now or Request button on LetsGoHoliday.my and the number of page view for the listing detail page for the date range that you select.

Step 7 : The analytic table on the right hand side of the screen shows you the click analytics by day and number of page view by day.


1. You can always go to Contact Mode to change or update your contact information.

2. You can also turn on or turn off the direct booking contact method as you wish.

3. Click analytics can only track for those contact methods that you turn on.

Let’s check how many direct contact clicks you received for your property on Softinn Extranet now 🙂

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