Sekiranya anda mempunyai halaman Facebook (FB) untuk hotel / resort, pasti anda menghadapi masalah kesuntukan masa untuk menjawab mesej-mesej peribadi melalui FB. Kebiasaannya, soalan yang diajukan adalah mengenai kekosongan tarikh ataupun cara tempahan hotel / resort anda. Jika mereka bersetuju untuk membuat tempahan, anda perlu lagi mencatat maklumat mereka seperti […]
Receive Multiple Booking Requests? Which Should You Respond to?
Hello Softinn Extranet user. Sometimes, you might have received multiple Booking Requests (BR) in email / SMS around the same time. Some of them are asking for the same check-in date, whereas some are with different check-in date. This could be possible when different guests are requesting for the same […]
Mendapat Beberapa Kali Booking Request untuk Tarikh Check In Yang Sama?
Kadang-kala anda mendapat beberapa kali Booking Request pada masa yang sama. Ada beberapa BR yang meminta untuk tarikh check-in yang sama; manakala ada juga beberapa BR yang meminta tarikh check-in yang berlainan. Ini mungkin berlaku apabila terdapat beberapa guest berlainan meminta untuk tarikh check-in yang sama. Ataupun, terdapat beberapa guest […]
Cara Menolak Booking Request (BR)
Video ini disediakan untuk Merchant yang memilih cara tempahan Approve-Based Booking (ABB). Terlebih dahulu guest anda perlu menghantarkan Booking Request (BR) untuk mendapatkan penerimaan daripada pihak anda. Jika tarikh check-in yang diminta TIADA kekosongan, sila tolak Booking Request (BR) tersebut. Sila lihat panduan video & artikel di bawah untuk mengetahui […]
Cara Menerima Booking Request (BR)
Video ini disediakan untuk Merchant yang memilih cara tempahan Approve-Based Booking (ABB). Terlebih dahulu guest anda perlu menghantarkan Booking Request (BR) untuk mendapatkan penerimaan daripada pihak anda. Selepas anda menerima Booking Requestnya, barulah guest anda dapat membuat pembayaran penuh. Sila lihat panduan video & artikel di bawah untuk mengetahui cara […]
Bagaimana Selepas Membalas “accept” Booking Request (BR)?
Apa akan berlaku selepas merchant membalas “accept” untuk menerima Booking Request (BR)? Sila lihat panduan video & artikel di bawah untuk mengetahui perkara selepas anda membalas ‘accept’ bagi Booking Request: Apa akan Berlaku Selepas Anda Membalas “accept” Booking Request (BR)? Sila ikut panduan berikut: Menerima BR melalui Emel: Sistem Softinn […]
How to Accept a Booking Request (BR)
Hello Softinn Extranet user! Our merchants are given 2 options for their property, either selling as:-(1) an instant booker property or(2) an Approve-based booking property (ABB). For instant booker merchants, your guest will only need to check availability, book right away online and then confirm by payment straightaway. Whereas, if […]
How to Reject a Booking Request (BR)
Hello Softinn Extranet user! For merchants who choose to be an Approve-Based Booking merchant (ABB), this video is useful on how to REJECT a Booking Request which the requested check-in date of your property has been fully booked OR your property cannot accommodate the number of guests. Check out the […]
Introduction to Softinn BnB Management Module
Hello BnB Operator! We believe you have a number of BnBs under your management. Operating multiple BnBs at the same time is not an easy task. Check out how Softinn PMS can make your work easier! 1. Group Your Properties. This will help you to easily manage and operate multiple […]
How to Create Private & Exclusive Offer Promo Campaign for Your Hotel Guests
Hello fellow Softinn Extranet users! Ever thinking to create promotion offer privately and exclusively to your VIP guests? Check out the video guide below to learn more about creating private offer promotion using Softinn Extranet. Steps to Create Private Offer Promotion on Extranet Follow the guidelines below: Step 1: […]
