How to Request Receipt / Invoice Upon Check-out

Hello Softinn BE Guest, need a receipt / invoice of your hotel booking for your own record or for the purpose of company claim? Upon check-out, you can obtain receipt/invoice through self service.

Check out the video & guidelines below to find out how to get the receipt/invoice for your hotel booking with us:

Steps to Get Receipt / Invoice for Your Booking:

Follow the guidelines below:

Step 1 : Go to your email & look for the “PAID” booking confirmation email that we sent to you right after you have made the payment.

Step 2 : On the email, scroll to the bottom and click on “Request Receipt / Invoice”

Step 3 : You can edit the name, billing address and email of the receipt. Fill in the billing address if needed, otherwise you may just leave it blank.

Step 4 : After you have confirmed the details of email, click “ Generate Receipt (PDF)”. A “DONE!” message will appear on the screen. This means that you are downloading the receipt. Click “OK”.

Step 5 : The receipt would be downloaded to your laptop. You can have a view of your receipt / invoice.

**NOTE: You can request for receipt / invoice in your booking confirmation email only AFTER you have checked out.

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