How to Create Promotion / Promo Codes?

If you wanted to create promo code for your upcoming promotion or marketing campaign, this guide is what you need.

 

Creating Promo Code Step-by-Step Guide


1. Log in to Softinn Extranet (booking.mysoftinn.com).

2. Go to ‘More’ option and click ‘Sell’.

3. Then, scroll down the page and look for ‘Generate and Manage Your Promotional Code’ tool. (as shown in picture below). Click on “Start Engage“.

(Click on the ‘Start Engage’.)

4. You will be directed to the ‘Promotion’ page. Click on the green button – ‘Add New Promotion’.

NOTE: The list of promo codes created previously will be showed on this page as well.

5. Fill up the information in the pop-up window – Add Promotion. Make sure to fill up the required info, the one with red * symbol (shown in picture below). Refer to the “Additional Promo Code Form Guide” at the bottom of this article for the description of each fields.

(Click ‘Save changes’ after filling up necessary information.)

NOTE: Please refer to Additional Promo Code Form Guide (at the bottom section of this article) if you not sure what to fill.

6. After clicking save changes, another pop-up window will appear on screen (see picture below).

(Click on ‘Yes, add now!’)

7. The system will trigger a ‘Done’ message indicates that you have successfully created a new promo code.

 

 

Additional Promo Code Form Guide


Field Name Description
Issuer: There are two types of issuers:

  1. Merchant Issuer:
    • Choose this option to create your promo codes.
    • Softinn’s transaction charges will be calculated after the given discount. For example:
      • Promo Code = DISCOUNT10
      • Discount Amount = $10
      • Booking Value = $100
      • Customer Pay = 100 – 10 = $90
      • Softinn transaction charges = 12%
      • Softinn transaction charges = 90 * 12% = $10.80
      • Hotel / Merchant / Villa get = 90 – 10.80 = $79.20
  2. Softinn Issuer:
    • This option is NOT available for merchant. It’s only use by Softinn to create promo codes which the discount is absorb by Softinn.
    • Softinn’s transaction charges will absord the discount given. For example:
      • Promo Code = DISCOUNT10
      • Discount Amount = $10
      • Booking Value = $100
      • Customer Pay = 100 – 10 = $90
      • Softinn transaction charges = 12%
      • Softinn transaction charges = 100 * 12% = $12.00
      • Hotel / Merchant / Villa get = 100 – 12.00 = $88.00
      • NOTE: Softinn absorb $10 discount given to customer.
Status: Two status option:

  1. Active: For active running campaigns.
  2. InActive: For inactive campaign. Customer can’t apply the promo codes if it’s in InActive status.
Name: Name of the promotion. This name will be showed on the promotion widget.
Promotion Prefix: Promo code for customer to key in when they book to get discount.
Discount: Discount value put as percentage (%) or rate / amount ($).

  1. Percentage (%): Discount will be given in percentage.
  2. Rate / Amount ($): Discount will be given in rates.
Total Quantity: How many times promo code can be used. Set the limit of eligible claims of your promotion.
Promotion Start From: Set the eligible booking request date. For example:

  • Start from 01.Jan.2017
  • To 31.Jan.2017
  • The above mean that the customer is allowed to use the promo codes for booking made from 01.Jan.2017 to 31.Jan.2017 irregardless the check-in date.

Use this field if you are running a campaign where you wanted your customer to booking within this period. Leave it empty if you wanted this promo codes to be available all year long.

Allow Check-In From: Limit the eligibility of the check-in and check-out date that entitle the discount. For example:

  • Start from 01.May.2017
  • To 02.May.2017
  • The above mean that the customer is allowed to use the promo codes for the booking that check in on 01.May.2017 and check-out on 02.May.2017 irregardless of the time they make the booking.

Use this field if you are running a campaign where you wanted specify the check-in date and check-out date. You could use this to run discount during your low season. Leave it empty if you wanted this promo codes to be available for check-in all year long BUT it’s not recommended, we suggest to set the limit at least within 12 months.

Minimum Booking Rate: Minimum fees to activate the promo code.
Minimum Nights: Minimum night stay to activate the promo code.
Max Nights: Maximum night stay eligible for the promo code.
Eligible Room Types: Choose from the options if the promo code only applicable to specific room type. Leave it empty if you want the promo codes to be applicable to all room types.
Eligible Days: Choose from the options if the promo code only applicable on a specific day. Leave it empty if you want the promo codes to be application to all days (Monday – Sunday).
Apply Public Holiday: Is the promo code applicable during public holiday? Set to “No” if you do not want the promo codes to be applicable during public holidays (e.g. to optimize your revenue).
Apply Discounted Rates: Is the promo code applicable with other special promotion? Set to “No” if you do not want the promo codes to be applicable on top of the discounted prices given in the system. Otherwise, customer could enjoy further discount using the promo codes on top of the original given discounted rates.
Unique Code: There are two options:

  1. Yes: That means unique promo codes will be given. For example:
    • DISCOUNT10-a1n312
    • DISCOUNT10-asdfsaf
    • DISCOUNT10-li2342ll
    • System will generate this automatically based on the “Total Quantity” set.
  2. No: That means only one promo code given. For example:
    • DISCOUNT10

Sample completed form:

 

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