Getting Started Guide: Softinn Extranet V5

Hello Softinn Extranet users. Thank you for subscribing to Softinn Smart Booking Engine! 🙂

In Softinn Extranet V5, you are able to add, update, and manage your property’s details as such; Property Overview, Photos & Policy, Room type, Allotments, and Room Rates, Calendar & Availability, Payment Collection settings, Promotion settings, Up-sell widgets and many more.

We have compiled this 1-page Getting Started Guide helping you to navigate around Softinn Extranet V5 to manage your property. Let’s bookmark this guide & let’s get started 🙂

Hope this guideline helps on how you can setup and manage your property on Softinn Extranet! 🙂

Categories	Sub-Categories	Module Scope & Description
Extranet Setup	Property Overview	How to Login to Softinn Extranet? How to Cross-check Your Bank Account Details from Email
	Cancellation Policy	Where to Review & Edit Cancellation Policy on Softinn Extranet
Room Allotment	Manage Room	How to Set Minimum Night on Softinn Extranet
	Manage Allotment	How to Adjust Unit Allotment for a Specific Date
e-Invoice		Where to View List of e-Invoice Requested and the Status on Softinn Extranet? How to Issue Consolidated e-Invoice on Softinn Extranet?
Room Price	Rack Rates	How to Setup Homestay Default Rate & Mapping for Direct Booking Engine Where to View Public Holiday on Softinn Extranet?
	Setup Rate Plan & Room Mapping	How to Setup Rate Plan & Room Mapping for Direct Booking Engine
	Edit Room Rates	How to Manage and Edit the Room Rates for Direct Booking Engine How to Change Room Rate for a Specific Date for Direct Booking Engine How to Edit Room Rates for Weekend and Public Holiday on Softinn Extranet
Rate & Availability	Block Calendar	How to Stop Sell a Specific Date for A Room Type on Softinn Extranet How to Stop Sell the Same Date for Multiple Room Types on Softinn Extranet
	Unblock Calendar	How to Remove Stop-Sell to Receive Bookings on Softinn Extranet
User Management		How to Exclude User from Receiving Booking Email
Payment Gateway	Flexible Booking Payment Setting	How to Setup Booking Payment Setting for Malaysian Subscriber on Extranet How to Setup Booking Payment Setting for Indonesian Subscriber on Extranet
	Customize Payment Gateway Labels & Icon	How to Customise Payment Gateway Labels & Icons on Extranet
Customize Booking Engine		How to Customize Hotel Booking Engine’s Display Sorting in Softinn Extranet How to Customize Hotel’s Privacy Policy on Softinn Extranet How to Increase Bookings through Your Facebook Page? Gold & Silver Plan Subscriber: Install Book Now Button on Your FB Page How To Install Booking System On Blogspot How to Install Booking Engine to Your Hotel Website How To Change Booking Engine Color for Facebook ‘Book Now’ Button Overview of Booking Engine (BE) Max Guest Setting in Softinn Extranet Where to Set Max Guest Setting for your Booking Engine in Softinn Extranet
Booking		Where to View Booking List, Guest Details & Upcoming Check-in List on Softinn Extranet What Hotel Should Know About Booking Confirmation Email Received from Softinn Booking Engine (BE) How to Accept a Booking Request (BR) What Would You Expect After Accepting Booking Request Receive Multiple Booking Requests? Which Should You Respond to? How to Reject a Booking Request(BR)?
Discount & Promo Code System	Discount Wizard	How to Manage Discount For Direct Booking Engine
	Promo Code System	Introduction to Softinn Promo Code System How to Create Promo Code for Your Hotel Guests Using Softinn Extranet How to Create Early Bird Booking Promo Campaign for Your Hotel Guests How to Create Last Minute Booking Promo Campaign for Your Hotel Guests How to Create Private & Exclusive Offer Promo Campaign for Your Hotel Guests How to Generate Cash Voucher for Your Guest to be Used in the Next Booking
Merchant Payout, Reports & Billings		How do I Get Paid? Softinn Merchant Payment Process Where to View Softinn Payment Report? Where to View Direct Booking Sales Report in Softinn Extranet Where to View Marketing Campaign Report in Softinn Extranet Where to View Activity Log Reports on Softinn Extranet
Extra Tools & Info	Upsell with Add-on Feature	How to Setup Up-sell with Add-on Feature for your Hotel / Homestay
	Smart Review System	How to Setup Smart Review System on Extranet?
	Direct Booking Contacts	Setup Direct Booking Contact on Softinn Extranet Where to Check Your Direct Booking Contact Analytics
	Booking Cancellations & Refund Handling	Booking Cancellation & Refund Flowchart for Softinn Subscriber (using 3rd Party Payment Gateway) Chargeback Case Handling Flowchart for Softinn Subscriber (using 3rd Party Payment Gateway) How Hotel Handle Booking Cancellation & Modification Request
Guides for Your Direct Booking Guests		How to Make a Booking from Softinn Hotel Booking Engine (BE) How to Modify Your Booking Check-in Date How to Cancel Your Booking? How to Request Receipt / Invoice Upon Check-out How Guest Uses Booking Cash Voucher Given By Hotel How to Request for e-Invoice for Bookings made from Softinn Hotel Booking Engine (BE)?
BE Inventory		Overview of Booking Engine Rate & Availability Page Manage Softinn Extranet Inventory and Softinn PMS Calendar Maximum Selling Unit on Softinn Extranet

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Getting Started Guide: Softinn Extranet V5

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