Hello Softinn PMS user. Let’s check out this video to learn more about how to update a reservation in Softinn PMS when the guest requests to extend their stay : How to Extend the Stay in Softinn PMS Follow the guidelines below: Step 1 : Go to Softinn PMS Step 2 […]
How to Add Room Guest on the Reservation Form in Softinn PMS (New Reservation Form)
Hello Softinn PMS users! Check out this video to find out more on how to add room guest on the Reservation Form in Softinn PMS. Steps to Add Room Guest on the Reservation Form in Softinn PMS: Follow the guidelines below: Step 1 : Log in to Softinn PMS. Step 2 : Select the correct property. Step […]
How to Create Group Reservations in Softinn PMS (New Reservation Form)
Hello Softinn PMS users! Check out this video to find out more on how to create a group of reservations in Softinn PMS. Scenario : Imagine that your hotel received a group tour for 5 units of Villa Room and 6 units of Superior Room for 3 nights.The booking was made under the name of […]
How to Add Single Room Reservation in Softinn PMS (New Reservation Form)
Hello Softinn PMS users! Check out this video to find out more on how to add single room reservations in Softinn PMS. Scenario : Imagine Lisa will be check-in today for 3 nights and she will be staying at Superior Room. Steps to Create Single Room Reservation in Softinn PMS: Follow the guidelines below: […]
How to Add Multiple Room Reservation in Softinn PMS (New Reservation Form)
Hello Softinn PMS users! Check out this video to find out more on how to add multiple room reservations in Softinn PMS. Scenario : Imagine Alex will be check-in today and he makes a reservation for 1 Superior Room and 1 Villa Room. Steps to Create Multiple Room Reservation in […]
Overview of the New Create Reservation Form in Softinn PMS (New Reservation Form)
Hello Softinn PMS users! Here’s a quick introduction to our upcoming Create Reservation Form in Softinn PMS. This new create reservation form allows you to create reservation all in a single page.NOTE: If you prefer to use the old create reservation form, click on the “Revert back to old form?” […]
Payment Account Mapping for Channel Manager
Hello Softinn PMS users! This guide is applicable to Softinn Channel Manager and Staah users. In this video, you will find out how to do payment account mapping for Channel Manager. After you have completed this mapping, the reservation that is pushed from OTAs, the payment will be automatically added to the […]
Advanced Tips: How to Check Out a Guest after It has Missed the Supposed Check-Out date
Hello Softinn PMS users. In this video, you will find out how to check out a guest after the reservation has missed the supposed check-out date in Softinn PMS. Scenario : Imagine that you notice Leo’s reservation is still in the In-House Guest list status even though he has physically […]
How to Check-In A Guest From the Guest Arrival Page
Hello Softinn PMS user! We have made the process of check-in in a guest easier with the new check-in flow on the Guest Arrival page. From this page, before you check-in a guest, you could: Record and Edit the Guest Details Assign the Main Contact Details Collect and record the payment Collect […]
How Guest Perform Pre-Arrival Web Check-In Service
Hello Softinn PMS user! Check out this video to learn how to perform pre-arrival web check-in service upon receiving the email invitation sent by the Hotel. Steps to Perform Pre-Arrival Web Check-In Service : Follow the guidelines below: Step 1 : To proceed to pre-arrival web check-in, check your email invitation sent […]
