Hello Softinn PMS User, customers make cancellation of booking?Wonder how to cancel a reservation in Softinn PMS? Check out the video & guidelines below to find out how to cancel the reservation from your Softinn PMS: Steps to Cancel A Reservation in PMS: Follow the guidelines below: Step 1 : […]
How to Record Security Deposit and Refund Security Deposit in Guest Folio
Hello Softinn PMS user! Wonder how to record refundable security deposits collected from your guest in PMS? Check out the video & guidelines below to find out how to record refundable security deposit and how to refund the security deposit in Guest Folio on Softinn PMS : Steps to Record Refundable […]
How to Record Misc. Products / Services Requested by Guest to Guest Folio in PMS
Hello Softinn PMS user, wonder how to record miscellaneous products / services incurred by guests during their stay at your hotel in PMS? To record miscellaneous products / services incurred by your guest, check out the video & guidelines below: Steps to Record Misc Products / Services Requested by Guest […]
How to Manage Housekeeping Task on Softinn PMS
Hello Softinn PMS users! So you have done all the necessary setup for your Housekeeping? Good! As a hotel front desk officer, managing the Housekeeping task is important to maintain the cleanliness of hotel rooms. Now you can start adding cleaning tasks for your housekeepers. You could decide if you […]
How to Setup Receipt & Invoice Design on Softinn PMS
Hello Softinn PMS user! When you are operating your hotel, it’s good to have a customized design for your receipt and invoice. For a seamless check-in and check-out payment process, you can opt to have your receipt and invoice number to be generated automatically as well. You can setup your […]
Where to View Occupancy Report & Forecast in Softinn PMS
Hello Softinn PMS user. As a Hotel Manager, you would like to know your hotel Occupancy rate, ADR, & RevPAR for any given current or future date. From the Occupancy Report & Forecast, you will be able to know and forecast your room occupancy & its revenue. Check out the video & guidelines below […]
Softinn Product Update – 2023-05-16 – v4.2.0
This version brings an exciting major update for our PMS users. The features released in this version aim to ease your daily operations and provide better functionalities to the Frontdesk Office. From the updates on the PMS Room Profile page to bulk-adding payments to group reservations, we are very excited […]
Softinn Product Update – 2023-04-11 – v4.1.0
We released v4.1.0 in April 2023. This version focuses on enhancing the user experience for our PMS users. It included several features that were requested by our users, namely rate plan name in PMS Guest Folio, PMS Checkout Guest Report, as well as improvements to PMS Transaction Journal and Folio […]
Softinn Product Update – 2023-03-21- v4.0.0
As Softinn grows, our products also grow, and the number of users also grows. This growth brings another set of challenges to my team and me. We started hearing feedback on the latency of our products and we faced challenges to scale our products based on the demands. We pushed […]
Softinn Product Update – 2023-01-17 – v3.13.0
We bring in the new year with new exciting features for Softinn Booking Engine. This includes rate plans, multiple cancellation policies and taxes. If you are using our Softinn BE, you may have already seen the changes made to your Extranet. Let’s find out what features are included in this […]
