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Knowledge Base

One-stop knowledge center for Softinn users

  • Softinn PMS 183 Articles

    This part of the knowledge base serves as learning center for Softinn PMS users.

    • PMS Setup 23 Articles
    • Rates 4 Articles
    • PMS Reservation 48 Articles
    • Group Reservation 22 Articles
    • Guest Folio 9 Articles
    • PMS Inventory 4 Articles
    • Calendar & Room Status 10 Articles
    • Pre-Arrival Web Check-In 5 Articles
    • Advance Deposit 2 Articles
    • PMS Reports 28 Articles
    • Customer Details Maintenance 4 Articles
    • Housekeeping & Maintenance 7 Articles
    • BnB Management Module 9 Articles
    • Integrations 2 Articles
    • Softinn URL Service 1 Article
    • PMS Payment Gateway 3 Articles
    • Getting Started Guide: Property Management System (PMS) for Hotel
    • Getting Started Guide: Property Management System (PMS) for BnB Management Company
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  • Softinn Extranet 87 Articles

    This part of the knowledge base serves as a learning center for Softinn Booking Engine users.

    • Extranet Setup 7 Articles
    • BE Inventory 4 Articles
    • Room & Allotment 6 Articles
    • Room Price 5 Articles
    • Extranet Calendar 5 Articles
    • User Management 2 Articles
    • Payment Gateway 11 Articles
    • Customize Booking Engine 11 Articles
    • Booking 6 Articles
    • Discount & Promo Code System 7 Articles
    • Merchant Payout, Reports & Billings 6 Articles
    • Extra Tools & Info 8 Articles
    • Guides for Your Direct Booking Guests 8 Articles
    • Getting Started Guide: Softinn Extranet
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  • Softinn Channel Manager 35 Articles

    A centralized login to manage both your PMS & Channel Manager.

    • Room & Rate Plan Setup 6 Articles
    • Mapping 19 Articles
    • Inventory 4 Articles
    • OTA Reservations 5 Articles
    • Getting Started Guide: Softinn Channel Manager
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  • Softinn CMS V5 15 Articles

    Manage & Update your hotel website content with minimal IT knowledge needed using Softinn CMS.

    • CMS Login & Dashboard 2 Articles
    • Hotel 1 Article
    • Pages 6 Articles
    • Marketing Tools 2 Articles
    • Photo Gallery 1 Article
    • Guest Reviews 1 Article
    • Developer Tools 1 Article
    • Getting Started Guide: Content Management System (CMS) V5
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  • Softinn CMS 16 Articles

    Manage & Update your hotel website content with minimal IT knowledge needed using Softinn CMS.

    • CMS Setup 2 Articles
    • Rooms Page 1 Article
    • Promotions Page 2 Articles
    • Guest Testimonial on Website 1 Article
    • Photos & Gallery 1 Article
    • Packages & Attraction Page 3 Articles
    • Extra CMS Tools 5 Articles
    • Getting Started Guide: Content Management System (CMS)
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  • Softinn Hotel Kiosk (FATboy) 17 Articles

    Go contactless with Softinn Hotel Kiosk. Our kiosk can be on hybrid mode with vending machine service.

    • Kiosk Setup 9 Articles
    • Reservation Handling 3 Articles
    • Contactless Booking 4 Articles
    • Getting Started Guide: Softinn Hotel Kiosk App (FATboy)
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  • Softinn API 1 Article

    Softinn API is an application programming interface for the hotel to extend its ecosystem through 3rd party apps. | <a href="https://blog.mysoftinn.com/">Back</a>

    • API FAQs
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  • Subscribe & Upgrade to Softinn Plans 3 Articles

    • How to Subscribe to Softinn Hotel Plan (14-days Free Trials)
    • How to Subscribe to Softinn Homestay Direct Booking Plan (14days Free Trials)
    • How to Upgrade to Homestay Direct Booking Plan?
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  • Versi Bahasa Malaysia 36 Articles

    • Topik Asas 16 Articles
    • Pengurusan Akaun Extranet 6 Articles
    • Topik Profesional 11 Articles
    • Softinn Guest 3 Articles

Uncategorized

  • How to Handle the Payment Transaction in Guest Folio when Guest from OTA Made Booking Modification to Extend Stay
  • How Hotel Handle the Guest Folio for Change of Room Type During Guest’s Stayover for Walk-In Guest

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Popular Blog Posts

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    What's The Status For Homestay Regulations In Malaysia 2019?
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    Direct Booking VS. Online Travel Agency. What Hotels Need To Know in 2017
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    Homestay Management Services in Malaysia. Comparison
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    What is iCal and How It May Benefit You
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About Softinn

Softinn builds the next-generation hotel management system for boutique hotels in the Asia Pacific. To learn more, visit www.mySoftinn.com

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  • Understanding e-Invoice: Guide for Hotels & Guests in Malaysia

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